Your tasks:

• Take responsibility for all technical issues, communicating directly with booking partners, account management team members and software development team members.
• Fulfil the role of primary interface between Account Management and the Technology team.
• Ensure that quality standards are met through operational testing and visual confirmation of partner configurations on trivago’s website.
• In cooperation with trivago’s test team, you analyze trivago’s partner platform(s) to determine possible sources of failure.
• Through your analysis you define processes for test plans and live failure recovery plans.
• Extend trivago’s current knowledge management platform to include up to date information on all of their partners.

Your profile:

• You have successfully completed a graduate degree (or similar) in a related field or had training in a related commercial entity.
• You have at least 1 year experience in the field of technical management.
• You are proficient in German and English communication. Other languages are also desirable.
• You have a good understanding of technical matters and at least a basic knowledge of internet technologies.
• Further technical skills, in particular in the areas of XML, REST and SOAP, are beneficial.
• You work in an organized, structured and detail oriented manner.
• You are proficient in Microsft Office applications, especially Microsoft Excel.

What we offer:

• A pleasant working environment within a dynamic and international team.
• Independent work in an innovative, rapidly growing company.
• Quick, personal development and a steep learning curve.
• Flat hierarchies and short decision paths.
• Cross-functional opportunities in project and teamwork.
• Regular team events, wide range of sport activities, a fridge full of beer as well as non-alcoholic beverages and fresh fruit every day.

Please send your application in German or English.

Apply here for the position as Technical Account Manager with our customer trivago.

trivago hires international talent with the help of Immigrant Spirit GmbH